You are responsible for any applicable custom fees/taxes associated with your order.

We typically ship orders within 1-5 business days after your purchase.
For our international customers, please allow for a longer shipping time of at least 15 - 30 days, or potentially more, for your package to reach you. Please note that while we strive to ensure a timely delivery, we cannot guarantee delivery times. We recommend tracking the status of your order using the provided tracking information.

Once your order has been shipped and handed over to the postal carrier, it is beyond our control. We are not liable for any lost or damaged packages and cannot assume responsibility for any lost mail or shipping delays.

We appreciate your patience and understanding. Thank you for choosing us!

確認訂單後1-5個工作天內會出貨，台灣境內客戶將會在出貨後2-5天收到貨品。

Shipping costs are calculated at the checkout.
The final price depends on your location and the available shipping options.
Please be aware that shipping options may vary by country due to changes in shipping situations.

根據超商及宅配有不一樣的費用產生，您的物流費用會在結帳時一併顯示。

Please note that all sales are FINAL, and we do NOT accept returns or exchanges.

However, if you receive a defective item, we kindly request that you contact us with photos of the defect via Instagram (@wackyworld_studio) within 72 hours of receiving the item. We will do our utmost to assist you with the issue and find a resolution.

請注意，所有商品一經售出概不退換。然而，如果您收到有瑕疵的商品，請於收到商品後72小時內透過 Instagram（@wackyworld_studio）聯繫我們，並附上瑕疵照片。我們將竭盡所能協助您處理問題並找到解決方案。

We strongly encourage you to carefully consider your order before placing it, as we strive to process orders quickly. We can guarantee order cancellations or changes within 3 hours of order placement.

Once your package is marked as shipped, it cannot be cancelled or refunded, and we are unable to make any further changes to your order. Thank you for your understanding.

強烈建議您在下訂單之前仔細考慮您的訂單，因為我們努力快速處理訂單。我們可以保證在下單後 3 小時內取消或更改訂單。感謝您的體諒。

We utilize Taiwan(R.O.C) Post, EMS, and DHL as our shipping carriers, depending on what options are available for each specific country. You will have the opportunity to select your preferred delivery method during the checkout process.

台灣地區有超商店到店、宅配快遞以及郵局郵寄便。境外地區則以郵局、EMS、DHL等物流貨運。

If you believe your order did not go through, don't worry. Sometimes, you may see failed transactions temporarily appearing in your bank history. These should automatically disappear within a couple of days because your payment did not go through successfully.

If you'd like us to double-check your order for you, please feel free to reach out with your full name and email address, and we'll be happy to assist you.

如果您認為訂單未成功處理，請不用擔心。有時，您可能會在銀行紀錄中暫時看到未成功的交易記錄。這些記錄通常會在幾天內自動消失，因為您的付款並未成功完成。如果您希望我們協助再次確認您的訂單，請提供您的全名和電子郵件地址，我們將樂意為您服務！

Now only have PAYPAL.
And if you click the PayPal button, you will see other payment options, such as credit cards, etc.

目前有PayPal。

點擊PayPal按鈕能看見其他付款選項，如信用卡等。

未來將會增加其他更便利的付款方式，請持續關注！